Shipping Information
Shipping and delivery
All orders can be delivered to valid residential and business addresses within Australia, including PO Boxes and Parcel Lockers.
Shipping costs depend on how many items you're ordering and where the order is being shipped to. Please progress through the checkout and enter your address to be given an accurate price.
We take pre-orders for some of our Christmas Ornaments, so be sure to check the expected fulfilment dates on our Ornaments in the product description. If there is no date advised, it means it ships right away.
Anticipated arrival times
You should expect to receive your order 4 to 12 days after your order date, depending on your distance from Melbourne. We will send you an email when your order has been sent.
We always endeavour to reduce this timeframe as much as possible, but please note that there can sometimes be unexpected issues, such as harsh weather conditions, courier network overload and other issues, which can cause delays.
Depending on what you order, we may send more than one parcel, meaning parts of your order may arrive separately.
Once your order is sent, please see below for the standard transit time you can expect for each state:
- VIC: 2-5 Business Days
- NSW: 4-7 Business Days
- ACT: 4-7 Business Days
- QLD: 4-7 Business Days
- TAS: 4-7 Business Days
- SA: 4-7 Business Days
- WA: 4-7 Business Days
International shipping outside of Australia is not available.
